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Website FAQ's

Web Design & Website Development

Why do I need a website?
Each and every business needs some kind of online presence. Not only is it expected by potential clients, it's also one of the easiest ways to expand your market. If you don't have a website, how will potential clients find you online? And, if they're not finding you, who are they finding instead - your competition?

Advantages to having a website include:

  • Answering Questions - Save time and money answering the same question over and over by phone by providing your products and services on your website.
  • Communication - Website visitors can contact you by email or contact form without the pressure of dealing with pushy salesmen. You can respond to their inquiries when it is convenient for you.
  • Compete with Big Business - Smaller businesses can look bigger than they are with a professional website design. Now the small guy is on the same playing field as the big guys!
  • Cost Effective - The costs to develop, maintain and distribute a website are extremely low when compared to the cost of other forms of media and advertising.
  • Easy to Maintain - Your website can be updated daily, weekly, monthly or whenever you need to revise your information. The information on your website will always be accurate and up-to-date.
  • Extended Business Hours - With a website, your business is now "open" 24 hours a day, 7 days a week and 365 days a year. Your website is working for you!
  • Global Market - A website is accessible globally and can be viewed by anyone on the Internet. You can't get the same kind of market reach with print, radio and TV advertising.
What is a database-driven website?
Using database technology on your web site enhances visitor interactivity. For example, a visitor to your site can sort out only the information they need or the products they are looking for. You can automatically notify customers of new products or specials, or forward web-generated leads to sales representatives and distributors instantly.

Features you can provide on your web site by implementing database technology include:

  • Online Product Catalogs
  • Self-Managed Calendars and Events
  • Self-Managed Photo Galleries
  • Forums and Discussion Boards
  • E-Commerce & Online Retail Shopping
  • Newsletter and Mailing List Opt-ins
  • Online Scheduling and Registration

Database-driven websites like our GeekGroup allow the business owner to update and maintain their content easily. Our GeekGroup site uses a content management system that has an easy editor and image upload built in so all web page content can be updated when needed.

Why should I hire a web design professional?
With the advent of do-it-yourself HTML software, it is relatively simple for anyone to create a functional web site. We all know someone who can "design web sites" as a sideline using DIY web design software. This also explains why there are so many poorly designed websites. (If someone has a paintbrush, it doesn't make them Van Gogh!) Your website does not have the professional look that is evident in your other marketing pieces so the first impression might not be a positive one. Your site could be cumbersome for web site visitors to navigate and the pages might take too long to load, causing people to leave your website without contacting you.

The real problem? From their first impression, website visitors do not take your business seriously and they choose to take their business elsewhere - to your competitor, perhaps?

Web development is a unique design medium and requires extensive knowledge in designing graphics specifically for the Internet. The optimization of each page for the search engines is ongoing since all of the search engines change their algorithms and indexing methods constantly, requiring a great deal of continuous education. Properly marketing a site online continues long after the launch of the site and, again, online promotion requires a great deal of time, of which you might have very little to spare!

Hiring a professional web design team will save you time and money in the long run and will bring you the results and performance your business needs for online marketing.

Why should I hire AlphaGeek Web Design?
Our goal has always been to provide professional services for today's market at a truly competitive price that any business can afford. By listening to what our business community is looking for, we continue to develop new products to meet today's online marketing needs.

The design team at AlphaGeek Web Design stays on top of current trends for all things web-related. The Internet is an extremely new industry that changes constantly. Areas of web-related education that we focus on include:

  • Database Development - PHP / MySQL
  • Web Development -
  • Graphic Design - Trends and software updates
  • Internet Marketing - Search Engine Optimization, or SEO

Our services are constantly evolving so that we can meet our goals of providing web development for today's Internet. Most importantly, your success online is our success.

 

 

E-Commerce for Online Retail

What do I need to run a secure online shop?
In order to start selling products online, AlphaGeek Web Design recommends that each retail shop owner has the following:

  • Professional website design with e-commerce (shopping cart) database
  • Products that can be easily purchased online
  • Method(s) for shipping products to customers (UPS, USPS, FedEx)
  • Ability to process credit cards with an online payment gateway or manually in your shop
  • Secure Certificate to encrypt and collect payment information
  • Website hosting that is secure, reliable and local

What are the advantages of having an E-Commerce website?
E-Commerce websites....

  • ....allow business owners to operate their business without the traditional obstacles of time or distance.
  • ....sell more products are being purchased daily with e-commerce.
  • ....help a business sell products which are unique and not easily consumed in a local market.
  • ....have shown to be the most cost-effective means of doing business.

 

Search Engine Optimization

Why can't I find my current website on Google and Yahoo?
70% of websites online are not optimized for the search engines, resulting in poor online performance. Chances are, your web developer used "old school" tricks that are now having a negative effect on your placement in the search engines.

Websites that are created by AlphaGeek Web Design are optimized as part of the site build and consistently rank high in the search engines. We employ safe techniques that are accepted by the search engines for continued indexing.

Should I subscribe to a monthly submission service?
Do not subscribe to submission services that offer thousands of submissions since the majority of these services are set up to collect e-mail addresses for resale to SPAMMERS. In the website promotion process, quality is far more effective than quantity. (We constantly update our list of search engines to make sure that your site is submitted to only the search engines that will drive the most qualified traffic to your web site.)

It is also imperative that your web developer constructs a content-rich website that is optimized for the search engines without the use of any types of tricks, gimmicks or magic. Once the website is live, your webmaster should hand-submit your URL once to the basic search engines and qualified directories for inclusion.

What is search engine optimization, or SEO?
Search Engine Optimization, or SEO, is how we configure web site content for maximum exposure to the search engines (Google, Yahoo and MSN, for example), ensuring proper placement of your web site in their database and search results. By optimizing your web site for key phrases that are important to your business, the search engines will send you highly-targeted visitors who have shown an interest in your industry, products, or services.

When researching web designers for your project, find out how often they participate in accredited seminars such as Search Engine Marketing conferences. The AlphaGeek Web Design SEO team attends conferences and participates in online webinars to stay on top of ever-changing trends.

Search engines change their algorithms and indexing methods constantly, requiring a great deal of continuous education on the part of your web designer. The AlphaGeek Web Design SEO team participates in conferences, forums and discussion boards to provide content rich websites for today's Internet. Then we let the search engines increase your website traffic, naturally.

Will you provide SEO for a site built by other web developers?
The SEO techniques that we utilize have been developed by AlphaGeek Web Design and are proprietary to our business. Our company has invested a great deal in developing a successful SEO service package for our clients and our SEO techniques allow us to remain competitive with other web development companies.

Since your web design and database development companies are involved in the ongoing development of your website, we would decline the invitation to provide SEO since our competitors would have direct access to the propietary techniques that make us successful.

For future reference, we recommend that a company works with one web development company that is well-rounded when it comes to design, database development and SEO, such as AlphaGeek Web Design.

 

 

 

AlphaGeek Web Design Privacy Policy

Privacy Policy
This is a privacy policy for AlphaGeek Web Design and the "www.alphageekwebdesign.com" website.

What Information Do We Collect?
AlphaGeek Web Design collects browser information and other non-user specific information to analyze visitor statistics and log data. The inquiry forms found on this website collect some or all of the following personally identifying information:

  • Name
  • Address, City, State, Zip Code
  • Phone number
  • Email address
  • Website address

This information is stored on our secure server and is used solely for processing web development service inquiries.

Client Accounts
If you are a client with a user account on our website, only your name and email address are stored on our secure server.

What Do We Do With the Information We Collect?
Information collected on this site is not sold or transferred to any person or party that is not directly involved in normal business operations with AlphaGeek Web Design. Information collected from this website is for internal use only and will not be shared with any partners, affiliates or third-party providers.

Cookies
Cookies are a technology which can be used to provide you with tailored information from a website. A cookie is an element of data that a Web site can send to your browser, which may then be stored on your system. AlphaGeek Web Design does not utilize cookie technology.

Email Policy
AlphaGeek Web Design does not collect email address for onsolicitated communications. If you have inquired about our services, we will not use, distribute or sell your email address or contact information. If you have questions about this policy, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If you believe you received an email from us that is in violation of this policy, please report it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Credit Cards
Credit card and related personal information provided to us by our clients is strictly confidential and is used only for the purpose of collecting funds as designated by the client. This information is not stored on our website. However, in the event that fraudulent or stolen credit card information is presented to us, or we are required by law enforcement agencies or concerned financial institutions to provide such information, we will comply with all applicable laws, law enforcement agencies and concerned financial institutions as required by law.

 

Professional Affiliations & Links

The partners are established business people with an excellent track record in their business operations and a commitment to their communities. The partners at AlphaGeek Web Design have taken an active role in the following organizations:

Petoskey Regional Chamber of Commerce

  • PRCC Board of Directors - Cindy Dickson is serving as Secretary
  • PRCC Ambassadors - Marcie Wolf is a past member and was the recipient of the Ambassador of the Year Award in 2008
  • Petoskey Festival on the Bay - Marcie Wolf serves as the Marketing Coordinator and has been a member of the festival committee for four years. Cindy Dickson is the past Volunteer Coordinator and served on the the festival committee for three years. 
  • Connecting Women in Business

Harbor Springs Area Chamber of Commerce
AlphaGeek Web Design is a proud recipient of Harbor Springs Area Chamber of Commerce Spirit Awards in 2006 and 2008, recognized for exceptional support for and participation in HSACC events.

Hospice of Little Traverse Bay
Cindy Dickson and Marcie Wolf were members of the Capital Campaign Committee to build Hiland Cottage hospice house which opened in 2008.

Little Traverse Bay Humane Society
Marcie Wolf is the Vice President of the Board of Directors with the Little Traverse Bay Humane Society. AlphaGeek Web Design also donates all website updates free of charge to the organization.

 

Marcie Wolf, Partner

Marcie Wolf has over fifteen years of web design, graphic design, marketing and website development experience, not to mention an extensive customer service background.

Marcie’s areas of expertise include:

  • Dynamic Website Development
  • Search Engine Optimization (SEO)
  • Graphic Design and Desktop Publishing
  • Sales and Marketing

Marcie is a respected business owner with an excellent track record who also enjoys volunteering with organizations in her community that are close to her heart.

  • Vice President - Little Traverse Bay Humane Society Board of Directors
  • Marketing Coordinator / Committee Member - Petoskey's Festival on the Bay
  • 2008 Ambassador of the Year - Petoskey Regional Chamber of Commerce
  • Past Chair - Petoskey Regional Chamber of Commerce Ambassadors
  • Past Member - Camp Daggett Marketing Committee
  • Member - Capital Campaign Committee, Hospice of Little Traverse Bay
Marcie attended Central Michigan University and the University of Virginia, and she also spent one year touring with the Phantom Regiment Drum & Bugle Corps. Marcie resides in northern Michigan with Eric Davis of Progressive Video Innovations and their dog Trekker. She spends her free time biking local wheelways, hiking wooded nature trails, camping, kayaking, hanging out at the beach and socializing with friends.

 

Cindy Dickson, Partner

Cindy Dickson owned and operated a successful management company in northern Michigan and has over 18 years of business management experience. Cindy also possesses an extensive customer service background.

Cindy’s areas of expertise include:

  • Dynamic Website Development (PHP, MySQL)
  • Search Engine Optimization (SEO)
  • Business Management and Bookkeeping
  • Sales and Marketing

Cindy is a respected business owner with an excellent track record who possesses a commitment to her communities.

  • Secretary - Board of Directors, Petoskey Regional Chamber of Commerce
  • Member - Connecting Women in Business
  • Past Volunteer Coordinator / Committee Member - Petoskey Festival on the Bay
  • Past Member - Capital Campaign Committee, Hospice of Little Traverse Bay
  • Past President, Harbor Springs Chamber of Commerce Board of Directors
Cindy attended Michigan State University and Northwood University. Her interests include tennis, golf, biking, reading and spending time with her family. Cindy resides in Harbor Springs with her husband Bill Dickson.

 

AlphaGeek Web Design

AlphaGeek Web Design of Petoskey, Michigan is an award winning website development and website design firm that specializes in unique and innovative websites that perform well on the search engines. The web design team has the development skills, online marketing expertise and knowledge in all things web-related to help your business succeed online.

  • Custom Designed Websites - Award winning web design
  • E-Commerce Shopping Carts - Sell products online
  • GeekGroup Website Packages - Update content easily

AlphaGeek Web Design was founded in 2002 as Harbor Springs Web Design by Marcie Wolf and Cindy Dickson and incorporated in 2003. As part of their growth initiative and marketing efforts, the design team changed the corporation name to AlphaGeek Web Design, Inc. in 2006. The design team moved their office to Petoskey, Michigan in January 2007.

The partners are established business people with an excellent track record in their business operations and a commitment to their communities. AlphaGeek Web Design is a proud recipient of a Harbor Springs Chamber of Commerce Spirit Award in 2006 and 2008, recognized for exceptional support for HSCC events.

The partners at AlphaGeek Web Design have taken an active role in and are proud members of:

 

Contact Information

AlphaGeek Web Design
314 Howard Street, Suite #2
Petoskey, Michigan  49770
Phone (231) 347-5100

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